Canadian Electronic & Appliance Service Association of British Columbia in Vancouver – Est. 1963


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Electronic and Appliance Service Association of British Columbia in Vancouver

CEASA Canadian Electronic & Appliance - Service Association
Member Appliance Service Association ASA Society of British Columbia in Vancouver, Established 1963 

Meeting from June 1993

Constitution 
The name of the Society is "A.S.A. Society of B.C.".

The objects of the Society are: 
a. To inform the public that the member of the Society are specialists in the appliance service industry, and in general to present and promote a better public image for the appliance service industry. 
b. To provide a mutual exchange of information and ideas. 
c. To establish and enforce a code of ethics for the members of the Society. 
d. To promote better training for members of the Society through the medium of service schools and through vocational training courses.

Code of Ethics
The purpose of the Code is to foster a “Sense of Responsibility” to the Consumer by all those engaged in the Canadian Electronic and Appliance Service Industry.

To achieve its aims and objectives, all Ceasa Members Shall Practice Good Business Principles and Maintain the High Standards Resulting from Adherence to the Ceasa Code of Ethics by: 
  1. Providing the consumer with good Electronic and Appliance Service Repair. 
  2. Using only Quality Replacement Parts in All Repairs. 
  3. Providing the consumer with a detailed statement of Repair charges. 
  4. Keeping Appointments made with the Consumer for house calls, shop repairs, etc. 
  5. Contacting the consumer when Appointments must be Change due to Unforeseen Circumstances. 
  6. Advising the Consumer of the Approximate Costs Before Proceeding with Repairs when Requested. 
  7. Recognizing the Needs and Problems of the Consumer when Repairs are Delayed. 
  8. Respecting the Consumer's Property at All Times. 
  9. Keeping Informed on the Latest Servicing Methods and Techniques. 
10. Avoiding situation that Could Result in Consumer Dissatisfaction.


Thank You and best wishes.

Kind Regards,
Andy's Appliance & Refrigeration

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