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 Welcome to Andy's Appliance & Refrigeration Certified Appliance Service Technician and Member of the Better Business Bureau® Since 1998, Local Family Owned Company in Vancouver, B.C.

"This company has been a BBB® Accredited business since March 1999. File opened August 1998. This means it supports BBB's services to the public and meets our BBB® Accreditation standards"
BBB® is a non-profit an Organization that Helps Support Services, Consumers find and Recommend Businesses they can Trust.

Vancouver Friendly Mobile Service Line: 604.551.3330

A Special Certificate Presentation for 15 years Accreditation. Congratulations on 15 years of your Better Business Bureau® Accreditation!

Friendly Information - Start Trust with Better Business Bureau® Company. Thank You for BBB Reviews from Our Valued Clients in Vancouver, BC.

Better Business Bureau® reviews since 2015.

Maximum Stars 5 (19 reviews)

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Five Stars 19 reviews


February 10, 2019

I recently had Andy's Appliance and Refrigeration Service come in to fix my washer and dishwasher, and I was so impressed with their service that I just had to write a review! Not only were they absolutely lovely and kind individuals, but they did a fantastic and thorough job. They provided the reasoning for the repairs made and spent a great deal of time explaining tips for maintaining my appliances. They truly brightened my day, and it's not often I have this type of experience with repairs. Their integrity and attention to detail was impressive, and I would highly recommend them to everyone I know.
Response from the owner:
Thank You very much for Your nice review. Bardzo dziekuje za Twoja mila recenzje.

Kate G

January 24, 2019

I'm a big fan of Andy and his partner Anna, they are my go to appliance repair people. Why do I like them so much? They are very professional, personable, and fair and have always been able to sort out my appliance problems. Most recently they fixed my ****** dishwasher and ** washing machine. I recommend them to all my friends and network. Thank you Andy and Anna.
Response from the owner:
It was a repaired your ****** dishwasher and ** Washing Machine. Thank You very much for trusting us.
Deb M

August 08, 2018

I called Andy to fix our ******* front-load washer. He booked me in as soon as possible and worked very hard to get our machine fixed as soon as possible. He gave us a quick diagnosis, told us about different options for repair, and got us a great price on replacement parts. He even went the extra mile and fixed some small issues that happened during the manufacturing which weren't a problem now but could be in the future, and at no extra cost. He and his wife are both experts and professionals and I would highly recommend going with them for your appliance repairs.

Response from the owner:
Dear Valerie I am glad that we were able to repair Your ******* washing machine front load, and we are happy You are happy:)
- Samsung DC64-00802B Washer Door, Boot Seal, Door Seal, Bellow -to keep door open and detergent drawer when You do not use Your washing machine, prevent mold and use less soap. Please clean pump filter located on the front bottom left side small lead should be open. Washer helpful laundry hints.

Valerie Berseth

May 28, 2018

BBB - Andy and his wife repaired my fridge and garburator in April, 2018. I am very pleased with their work and will recommend them to my friends for appliance repairs.

David A.

Comment from Andy's Appliance & Refrigeration:
Dear David thank You for your business and kind review. I am glad we were able make You happy.

Andy J. Wardowicz Business Owner.

December 03, 2017

BBB - Andy and his wife have fixed different appliances for us over the past couple of years. The make and model of whatever has broken down has never been an issue. They are thorough and honest and a good value.

Jody H.

November 11, 2017

BBB - What a pleasant experience. While Andy recommended replacement of our washer, I felt that his information was factual and accurate, he fully explained the problem and the cost of repair rather than replacement, and he provided a wealth of information regarding the select of a new appliance. His price for the service call was both fair and as quoted. I have his card on file and will use him again in the future when I need an appliance repaired.

Neil H.

Comment from Andy's Appliance & Refrigeration:
Neil, I'm glad we did make You happy. Here are some information from my website for maintaining Your Washing Machine and avoiding costly damage - Washer.

Andy J. Wardowicz Business Owner.

September 21, 2017

BBB - Wonderful service! My problem fridge is no longer depositing up to a liter of water and ice in the bottom of the fridge. I would highly recommend the high success with solving the problem and the pleasant professional competence.

Carol M. - Kitsilano area

Comment from Andy's Appliance & Refrigeration:
Carol M., thank You so much for your business and kind review. I am glad we were able make you happy.

Andy J. Wardowicz Business Owner.

September 09, 2017

BBB - Andy and Anna are a wonderful team and care deeply about ensuring customer satisfaction ! I was extremely impressed with Andy's candor and professionalism, and the repair and adjustments to my fridge were precise and intelligent. They are both lovely people and very responsive to questions and my request for a return visit, for which they refused to charge me for as they felt it was not necessary as there was just a minor adjustment / THAT is how you get 5 star reviews. Thanks to both of you for caring about your customers, and being friendly and supportive - much appreciated !

Colin G. Kitsilano West 4th AVE. Vancouver, BC

August 22, 2017

BBB - I am new to the area and googled Andy to try to fix a pretty old dishwasher. He answered the phone late in the evening, which I really appreciated, scheduled an appointment and came over and did a fantastic, thorough job. Very professional and knowledgable. Cannot recommend him highly enough. His wife was his wonderful assitant and they were in and out as quickly as the job could be accomplished. Very highly recommend. You will not be disappointed.

Robert P. - West Side Vancouver, BC.

August 08, 2017

BBB - I really appreciate Andy's professionalism and quality of work. He is honest about whether the appliances can or cannot be repaired. He makes suggestions on repairs but leaves the decision to the owner. He also gives practical advice on how to keep the appliances working well. He will be the one I will call, when I need something repaired.

Vivienne J.

August 08, 2017

BBB - Andy and his team was extremely professional and effective. He took the time to explain what was wrong with by dishwasher and how he planned on fixing it. He was very honest with his pricing and time spent on the repair. He also took the time to provide tips on maintaining my dishwasher and washing machine.

Calvin C. West Side Vancouver, B.C.

August 08, 2017

BBB - Andy's service was prompt, courteous, professional and affordable and he got our 10 year old fridge humming like new again, thanks again Andy!

Douglas B.

May 04, 2017

BBB - Andy came to our house to work on our ******** washing machine. He was fast, professional, and courteous. I've had pretty mixed experiences with repair people in the past, but Andy was easily the best I've ever dealt with. He took the time to explain what was wrong, and didn't overcharge for his time, which was very appreciated. There was a part that wasn't available at the time he fixed our machine, but he got it up and running for us for the interim. As I said, he was easily the best repair person we've dealt with, and I would highly recommend his services to any one.

Chris M.

April 04, 2017

BBB - Andy and his wife Anna were really easy to arrange an appointment with. They kept in touch to let me know what time they would arrive. I was impressed that they wore covers over their shoes when entering the house. Andy got right to work and diagnosed the problem with my washing machine and game me the names and phone numbers of some businesses to call for a replacement **************************************************************. He then proceeded to give me some information on maintaining my washer and drier in good working order, as well as my dishwasher. I found Andy and his wife to be very professional. It was a pleasure having him deal with my situation.

Daryl S. Vancouver East side.

March 16, 2017

BBB - Andy will be the first person I call the next time one of my appliances needs servicing. He was a pleasure to work with - honest, knowledgeable and reliable. His work was top notch and affordable. His professionalism extended to coming back after his part of the job was complete in order to assist with reinstallation of my appliances and a follow-up phone call the next week to ensure everything was working properly and that I was happy with his work. I wouldn't hesitate to recommend Andy's Appliance & Refrigeration to my friends, family or anyone needing their appliances repaired.

Andrea M. West Side Vancouver

February 14, 2017

BBB - I called Andys Appliance for a second opinion on a Bosch fridge repair. Andy,s thorough explanation and honest, practical advice has saved me from making a very expensive mistake. I highly recommend this company.

Ms I K. East Vancouver, BC

December 15,  2016
BBB - ***** FIVE STARS !!! ***** Excellent service and some great advice for maintenance thrown in. I highly recommend this company for appliance repairs.

Sue C.

August 04, 2016

BBB - I made the mistake of trying to fix my washer dryer and after making a mess I called Andy! He and his **** were so helpful, friendly and efficient. They had everything done within 2 hours. The price was reasonable as they had to replace 4 or 5 parts, hoses, sensors, and a dryer hose that I tore in half. He gave me loads of tips on how to look after the machine, plus other appliances, my fridge, garburator and dishwasher. I would highly recommend!

Brien C.

July 30, 2015

BBB - fast and professional!

Wonderful, timely, and honest service! Our fifty year old fridge was making louder than normal sounds via the motor. I called our usual repair center and received terrible customer service over the phone and was asked to call back on a few weeks. Dis-satisfied I decided to look up another service on the BBB Site and found "Andy's Appliance and Refrigeration"mobile service. Andy answered my call right away and booked a home visit next morning to have a look at our antique "Kelvinator" refrigerator and he fixed the problem right away which was a relief. He went the extra mile to explain and show me how to prevent further problems with simple remedies. Highly recommend his service to my friends and family and will call on him again should we need him! He has a new loyal customer! Thanks Andy, much appreciated****************************************************
Katharine P. West Side Vancouver


Have a Great and Healthy Day!

Kind Regards,

Andy's Appliance & Refrigeration
Vancouver, B.C. Service Line: 604.551.3330

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